Return Policy
Return Policy for E-Learning Property Course:
At Bricks to Riches, we strive to ensure your satisfaction with our e-learning property courses. However, we understand that circumstances may arise that lead you to reconsider your purchase. Please review our return policy below:
1. Refund Eligibility:
Refund requests will be considered within 14 days from the date of purchase.
To be eligible for a refund, the course must not have been completed, and no certificates of completion should have been issued.
2. Refund Process:
To initiate a refund, please contact our customer support team at info@brickstoriches.co.uk within the 14-day period.
Provide your full name, order number, and a brief explanation of the reason for the refund request.
Once your request is received, we will review it and respond within 2 business days.
3. Course Access:
Upon approval of a refund, access to the course content will be revoked, and any associated materials or resources will no longer be available.
4. Non-Refundable Circumstances:
Refunds will not be granted if the course has been completed or if certificates of completion have been issued.
Refunds will not be provided for users who violate our terms of service or engage in unethical behavior during the course.
5. Technical Issues:
If you experience technical difficulties accessing the course content, please contact our technical support team immediately. We will make every effort to resolve the issue promptly.
6. Modifications to the Policy:
Bricks to Riches reserves the right to modify this return policy at any time. Any changes will be communicated to customers through our website or via email.
7. Contact Information:
For any questions or concerns regarding our return policy, please contact our customer support team at info@brickstoriches.co.uk
We appreciate your understanding and commitment to your property education.